The Cherry on Top
WordPress Care Plans
A healthy website is a happy website. Our WordPress Care Plans give you the peace of mind that your website investment is fully up-to-date, optimised and protected against malicious attacks.
Starter
Monthly WordPress core, plugin & theme updates
30 Minutes support time
2-3 Day Email ticket response time
Daily backups
Business
Monthly WordPress core, plugin & theme updates
Premium plugin updates & license management
60 Minutes support time
1 Day Email ticket response time
12hr backups
Enterprise
Monthly WordPress core, plugin & theme updates
Premium plugin updates & license management
WooCommerce updates
120 Minutes support time
Same Day Email ticket response time
6hr backups
Prices exclude VAT
Care Plan Comparison
Features
Starter
Business
Enterprise
Up to 500 orders/per day
Up to 1000 orders/per day
Up to 2500 orders/per day
8 hours
48 hours
Ticket Only
Ticket & Phone
Ticket & Phone
2-3 days
1 day
Same Day
Monthly
Weekly
Security
Investing in a care plan will give you the peace of mind that your website is being fully monitored, vulnerabilities are being detected, software is being kept up-to-date and backups are being made frequently. Don’t allow your website to be an easy target.
Performance
Gaining insights on a weekly or daily basis from Google PageSpeed and Yahoo! YSlow on your websites performance allows us to provide continual optimisation to improve your performance grade and website speed.
Reporting
On a monthly basis we compile and send you a report detailing; software updates made, performance grade and optimisations made, backups taken, security scans run and details of uptime and downtime. Keeping you in the loop every step of the way.
Support
Our care plans all come with expert level support via either email, live chat or telephone during office hours and include up to 120 minutes of support time. Our business plan also includes emergency outage or hacked site support when using Sucuri Website Security Platform.
Managed WordPress Hosting
We prefer to concentrate all our efforts in designing, developing and supporting high quality, user-friendly WordPress websites rather than offering additional services such as hosting. We are instead partnered with Kinsta for premium managed WordPress hosting. Kinsta is powered by the Google Cloud Platform and includes a SSL certificate, content delivery network (CDN) and server-level caching (note that links are affiliate links).
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