The Cherry on Top

WordPress Care Plans

A healthy website is a happy website. Our WordPress Care Plans give you the peace of mind that your website investment is fully up-to-date, optimised and protected against malicious attacks.

Paid Monthly
Paid Yearly - Get 1 months free!

Prices exclude VAT

Care Plan Comparison

Features

Starter

£50/mo
£45.83/mo

Pro

£150/mo
£137.50/mo

Business

£250/mo
£229.17/mo
Monthly WordPress Updates (core, plugins & theme)
We'll update WordPress core, your theme and any plugins used to ensure optimal security. Cost of premium plugins not included.
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Theme Bug Fixing (resulting from updates)
We'll fix any bugs or incompatibilities that arise in your theme as a result of any updates.
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true
true
Sucuri Security Plugin Setup & Configuration
We'll install, setup and configure the Sucuri Security plugin for auditing, scanning and hardening your WordPress website.
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true
true
Security & Malware Monitoring
We'll run a scan on a daily or weekly basis to check for any malware or infections.

Weekly

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Daily

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Daily

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Vulnerability Detection
Real time plugin vulnerability analysis and detection.
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true
true
Spam Comments & Revisions Cleanup
We'll go through any spam comments and website revisions and make sure everything is clean and tidy.
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true
true
Offsite Backups (90 day retention)
We'll back-up your website on a daily, 12 hour or 6 hour basis and hold a copy of the backup for 90 days.

Daily

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Every 12 Hours

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Every 6 Hours

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Up-time Monitoring
We'll monitor your website for up-time every 15 minutes, 5 minutes or 1 minute. If your website is ever down, we'll know about it!

Every 15 Minutes

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Every 5 Minutes

true

Every Minute

true
Performance Monitoring
We'll scan your website to measure it's performance on a weekly or daily basis.

Weekly

true

Daily

true

Daily

true
Performance Optimisations
We'll fix any speed issues that arise from our performance monitoring - keeping your website fast and well optimised!
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true
true
Hosting Platform Migrations
If you ever need to change your web hosting provider, we'll perform the migration on your behalf.
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true
true
Premium Plugin Updates & License Management
We'll manage the licenses for any premium plugins on your behalf (cost of any premium plugin licenses not included).
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true
true
WooCommerce Updates
Does you run a WooCommerce shop? We'll ensure WooCommerce is always kept up-to-date for optimum security.
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false
true
Updates Tested In Staging Environment
We'll perform any updates and fix any bugs or incompatibilities on a staging server before doing so on your live server.
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false
true
Emergency Outage & Hacked Site Support
In the event of your website being hacked, we'll provide support during the clean up process. You must agree to pay for the Sucuri Website Security Platform.
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false
true
Care Plan Dashboard & Monthly Reporting
We'll update you on a monthly basis with all the maintenance work completed on your website & give you access to a care plan dashboard.
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true
Manual & Training Videos
We'll install and configure the plugin - Video User Manuals (worth £40/year) giving you a WordPress manual and training videos directly within the back-end.
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true
true
Level of Support
All of our care plans include email, live chat and telephone support during office hours with varying response time guarantee.

Email

true

Email, Live Chat & Telephone

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Email, Live Chat & Telephone

true
Support Time
The total amount of time we'll spend per month on training, support or small tasks that can be achieved from the WordPress back-end.

30 Minutes

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60 Minutes

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120 Minutes

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Email Ticket Response Time
Response time is calculated in relation to our office hours of 9am - 5:30pm, Monday to Friday.

Same Day

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4 Hours

true

2 Hours

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Security icon

Security

Investing in a care plan will give you the peace of mind that your website is being fully monitored, vulnerabilities are being detected, software is being kept up-to-date and backups are being made frequently. Don’t allow your website to be an easy target.

Performance icon

Performance

Gaining insights on a weekly or daily basis from Google PageSpeed and Yahoo! YSlow on your websites performance allows us to provide continual optimisation to improve your performance grade and website speed.

Reporting icon

Reporting

On a monthly basis we compile and send you a report detailing; software updates made, performance grade and optimisations made, backups taken, security scans run and details of uptime and downtime. Keeping you in the loop every step of the way.

Support icon

Support

Our care plans all come with expert level support via either email, live chat or telephone during office hours and include up to 120 minutes of support time. Our business plan also includes emergency outage or hacked site support when using Sucuri Website Security Platform.

Managed WordPress Hosting

We prefer to concentrate all our efforts in designing, developing and supporting high quality, user-friendly WordPress websites rather than offering additional services such as hosting. We are instead partnered with Kinsta for premium managed WordPress hosting. Kinsta is powered by the Google Platform and includes a SSL certificate, content delivery network (CDN) and server-level caching (note that links are affiliate links).

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